Templates

Five printable starter letters, one per US remedy channel.

Each download renders a clean, hand-fillable PDF. Search for the bracketed placeholders, replace them with your facts, and send. On a case with a classified channel, the matching card is pre-filled from your saved key facts.

Direct complaint
Direct complaint letter
A reasoned first message to the counterparty — names the issue, asks for a specific remedy, sets a deadline.
  • Plain, non-confrontational opening that states the relationship and dates.
  • A specific remedy asked for, with a clear deadline.
  • Ends with the next escalation step if there is no response.
Refund claim
Refund / replacement request
Vendor-side refund or replacement. Heavy on the receipt and the terms relied on.
  • References the receipt / invoice attached on file.
  • Quotes the relevant return / warranty clause.
  • Requests the specific outcome: refund, replacement, or repair.
Formal dispute
Formal dispute letter
A documented dispute that creates a paper trail and unlocks higher-recourse steps.
  • Sent via tracked mail or delivery-confirmed email.
  • Recites the contract / agreement terms in detail.
  • States a clear remedy and the consequence of inaction.
Card chargeback
Chargeback supporting letter
Cover letter for the documents you hand-deliver to your card issuer.
  • Names the merchant, transaction date, and amount.
  • Explains the issue in 3-5 sentences — keep it factual.
  • Includes the receipt and any prior complaints to the merchant.
Regulator complaint
Regulatory complaint cover letter
Cover sheet for an agency filing — matched to the US body that has authority (FTC, CFPB, state AG, state regulator).
  • Filed through the agency official channel.
  • Includes the agency-specific cover sheet and exhibits.
  • References the statutory basis for the complaint (state / federal).