Deadlines

Calendar windows by channel — tracking coming soon.

Each remedy channel has its own calendar window. Once tracking is enabled, your drafts count toward the channel's upcoming deadlines.

Calendar windows by channel
ChannelWindowHintActive casesTrack
Card chargeback60–120 days
Window from the transaction date — varies by card network.
Issuer-side; must reference a specific transaction.
Regulator complaint30–180 days
Filing windows depend on the agency and the underlying statute.
Agency-side; you file through the official channel.
Formal dispute~30 days
Standard response window — calendar it from the date the letter is sent.
Counterparty-side; sent by tracked mail or delivery-confirmed email.
Refund claim~30 days
Vendor response window; longer if a written contract says so.
Vendor-side; relies on return / warranty clause.
Direct complaintNone
No formal deadline — set one yourself (e.g. 14 days).
Counterparty-side; no third-party intermediary.
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